Knowledge Base - Home
The Knowledge Base contains numerous support references, created by our support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.
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Program Overview
- What is CSP? Registered Cloud Solution Providers sell licenses for Office 365, Microsoft 365 or Microsoft Azure on behalf of Microsoft. A CSP needs to have Microsoft certification training and provide support services for their cloud customers.
- Why is CDI a Cloud Solutions Provider? This program allows CDI to provide a better value for Microsoft’s cloud customers. By nominating approved companies to sell license subscriptions on their behalf, Microsoft makes sure customers get support and engagement with their cloud investment.
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Subscription Management and Capabilities
- Making Changes to Subscriptions. Once a subscription has been created, changes may be made during its term. The following table summarizes which changes may be made midterm and shows you where to find more information:
- Making Changes to Subscriptions. Once a subscription has been created, changes may be made during its term. The following table summarizes which changes may be made midterm and shows you where to find more information: